Quality Management

Job Purpose

To carry out activities to provide the records/data and other documents required for monitoring and evaluating the adequacy, suitability and effectiveness of the Quality Management System.

Duties, Authorities and Responsibilities

• To adopt the mission, vision and quality standards of PRIVATE ALGOMED HOSPITAL and to continue its work in this direction
• Applicable laws and regulations; To carry out operations in accordance with the hospital's vision, mission, principles, and strategies, and in line with the instructions of the supervisor. To plan, establish, execute, control, and improve the performance management activities of PRIVATE ALGOMED HOSPITAL, To guide senior management in determining quality goals and policies, to develop measurement systems related to performance improvement, patient and environmental safety studies, to evaluate the results, to identify areas for improvement, to organize development programs and to ensure that necessary decisions are taken; to report suggestions on this matter to the General Manager, relevant departments and committees, To prioritize areas affecting service quality, patient safety and patient satisfaction in line with strategies, goals and policies; to coordinate projects defined by the General Manager regarding the improvement of medical and administrative quality, To ensure the continuity of standardization and accreditation studies; Coordinate and monitor the preparation, distribution, revision, and archiving of controlled documents,
• Plan accreditation-related training activities, ensure employee awareness, and increase awareness of quality, patient, and environmental safety issues, plan and conduct internal audits, Ensure the effective use of resources and proactive risk reduction measures to improve the quality of patient care and patient safety, propose and follow up on corrective and preventive actions,
• Assist in quality efforts at every level of the organization; Introducing quality activities on a broad scale, making suggestions to increase collaboration and efficiency between departments,
• Exhibiting a professional appearance and positive behavior image consistent with the institution's image and guiding other employees in this regard,
• Exhibiting teamwork with one's own department and other departments,
• Taking care of and respecting the property and resources of customers and the institution,
• Knowing, understanding and complying with the institution's policies, procedures and instructions,
• Adhering to the institution's privacy policy.